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Login Help

I want to change my Password.
You must be logged in with your current password.
The option to change your password is in the "User Options" Drop-Down Menu.
To access the User Options menu, click on the "Welcome (Your Name)" link in the upper right corner of the page.
Click on "Change Password".
Enter your "Old" (current) password.
Enter your new password twice.
Click on "Update Password"

* Passwords must be a minimum of 6 characters and contain at least 1 letter and 1 number.

I have forgotten my user name and/or password.
Please use this form to recover your username and password. If you don't remember your username, enter your email address instead. An email will be sent to you with your current username and password. Please follow the instructions in the email. If your mail provider filters spam messages, please check for the e-mail in your Junk folder as well.

I do not have a user name for this site.

If you do not have a user account for this site, you may register using this link. If your email address is already in the database you will be prompted to email yourself a registration link email. If not, and it the site is currently allowing outside registrations, you will be allowed to register but will not gain immediate access. The application will be reviewed and approval will be granted if allowed.


I know my login credentials but the site would not log me in.
Our site requires that your browser supports cookies. If our login form refreshes on login without logging you in and without any error message, then your browser most probably blocks our cookies. Please, add this web address to your list of web-sites with allowed cookies from the Privacy tab of your Internet Options. (show me how)
If the problem persists, please delete your Cookies, close your browser, and try to login again. If you still cannot login, please contact us.

I am not able to view my billing statements online with Internet Explorer.
1. Open your IE Browser.
2. Click on "Tools"
3. Click on "Internet Options"
4. On the "General" Tab, under "Browsing History", Click on "Settings"
5. In the "Temporary Internet Files" section, where it says "Check for newer versions of stored pages:", click the radio button for "Every Time I visit the Webpage"
6. Click "OK" at the bottom
7. Then Click "OK" at the bottom of the next screen.
8. Close, and reopen the browser for the change to take effect.


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